When will I receive my tracking information?

When will I receive my tracking information?

If you ordered a few days ago, and all you have is your order confirmation email, don't panic, your tracking email is coming soon! Regardless of what shipping method you chose at checkout, it can take up to 7 business days for your order to hit the road. It's at that point that you'll get your tracking email.

But don't worry, we'll always get your order to you within the time frame you chose :)


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