My tracking shows it arrived in my country, but it hasn't updated since then.

My tracking shows it arrived in my country, but it hasn't updated since then.

This is a very common issue for orders being shipped outside of the US. It is normal for the tracking to update once the item has been registered by your local customs agency.

However, this may be the last time it is scanned and tracked before final delivery. Because of this, it can often be moving for 5-10 days within your country, without showing a tracking update. Unfortunately, when this is the case, there is not a way for us to get an exact location or delivery date from the postal service.


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